An Assessment of the Effectiveness of Google Classroom Learning Management System in Quezon City University (QCU) Online Classes

Abstract

As a result of the COVID-19 pandemic, institutions have changed their settings, policies, and methods for handing off knowledge from teachers to students. Online instruction has replaced the traditional methods of processing and exchanging student knowledge and abilities with professors and fellow students. Due to a lack of preparedness for the situation brought on by the virus’ spread, some schools and universities were forced to end the term. Quezon City University chose to hold classes online using Google Classroom, a free learning management system. Google Classroom has a set of online tools that enable teachers to assign tasks, receive student work, grade it, and return the results. It can deliver educational requirements and administer classes, document, track, and report data; it serves as an illustration of a learning management system. In this study, the researchers aim to assess the effectiveness of the Google Classroom in conducting online classes in Quezon City University, specifically Information Technology subjects. The respondents are the IT faculty and 4th Year level BSIT students, there are a total of 3 faculty and 707 students in the Information Technology department. The researchers based the design of their questionnaires on some validated instruments used in several research related to the study. They also utilized Slovin’s formula to compute the sample size; Likert Scale to measure the degree of response; Percentage to determine the percentage of the respondents; and Mean to determine the degree of the validity of the responses. Purposive Sampling was used in identifying the samples. The result of the survey conducted is that, most of the respondents identified that Device Compatibility is frequently the challenges encountered by most faculty in using the LMS. Among students, the teaching and learning environment is where they encounter challenges frequently. In terms of the factors affecting the outcomes using the LMS, frequently the LMS provides information that is easy to understand. Majority also stated that the LMS provides information that can be used in the classroom, and most of them also frequently said that the LMS contains enough information for instruction. On the other hand, the majority of respondents agree with information quality, system use, and the LMS’s perceived usefulness. The researchers draw the conclusion that Google Classroom is a powerful learning management system based on these findings.